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Blogs
Explore our blog for expert insights that will elevate your Dental practice. From boosting profitability and developing leadership skills to enhancing patient experiences and communication, our posts cover it all. Dive into business strategies and innovative patient engagement techniques to stay ahead in the industry.


Consistency; the Key to Exceptional Patient Experiences
If you asked your team members what the highest priority for the practice is, they would likely say that it’s ensuring your patients have...

Louise Howlett
Aug 24, 20232 min read


The top 10 mistakes that dentists make unknowingly
In the past twenty years, I have worked with thousands of dentists across the globe on their practice success. In that time, I have seen...

Brett Churnin
Aug 17, 20236 min read


Overcoming Common Challenges: A Roadmap for Effective Management of Associate Dentists
Welcome to part 1 of our 10-part mini-series aimed at improving the relationships, environment, productivity and happiness of the...

Dr Jamie Workman
Aug 9, 20233 min read


How to Create Raving Fans in Your Dental Practice
What is the difference between a satisfied customer and a raving fan? In the business world, there’s a significant difference between...

Daleen Kupsch
Jul 18, 20233 min read


New Patient Examination: Are you going to BED on your first date?
These days, most dentists and practices are keen to explore ways to get new patients through the front door. It’s now commonplace to...

Brett Churnin
Jul 5, 20232 min read


Avoiding Polite Evasion
The Problem Here’s what most skilled dentists do: They bond well with the patient and develop rapport. They spend a lot of time in the...

Brett Churnin
Jun 15, 20233 min read


The Power of a Purpose
Business owners often say to me that finding motivated, skilled, and loyal team members is challenging and getting them to stay can be...

Jen Cox
Jun 1, 20234 min read


Leading with Authority
Leading with authority can be a powerful tool in leading your team to success. Not only does it help create a clear direction for your...

Louise Howlett
May 18, 20232 min read


What you need to know about the new shutdown rules for awards
Many awards will have new rules on temporary shutdowns from 1 May 2023, including the Health Professionals and Support Services Award....

Prime Practice
May 11, 20232 min read


3 Keys to Building Trust with Patients
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” [Warren...

Brett Churnin
May 10, 20234 min read


Growing Your Self & Team
Self-care and benefits of spending time in nature for dental professionals Over the past twenty years coaching business leaders and their...

Michelle Clark
Apr 27, 20235 min read


8 Tips to Boost Your Team’s Engagement
One of the biggest challenges facing leaders today is how to ignite the level of engagement that results in a thriving, engaged and happy...

Daleen Kupsch
Mar 31, 20233 min read


How to Speak Confidently About the Cost of Dentistry
Does this sound familiar? “Why is Dentistry so expensive!” “Can I get a discount on my treatment?” “Wow, that’s a lot – I guess I’m...

Louise Howlett
Mar 17, 20235 min read


Growth Strategies for 2023
Prime Practice has been supporting the growth of dental practices for the last 29 years, and we’ve seen practices go through a lot over...

Brett Churnin
Feb 1, 20236 min read


The culture of your dental practice
The culture of your practice and the way it functions could be having a greater impact than you think on the retention of clients. By...

Prime Practice
Jan 31, 20234 min read


How to manage resistance to change in the dental practice
“CHANGE”. It’s that dirty word that many of us regard as a scary thing. It involves risk and uncertainty; therefore, it induces some...

Dr Phillip Palmer
Jan 24, 20234 min read


What Practice Managers need to be equipped with
The role of the Practice Manager in a dental practice is becoming more and more critical to the success of the practice. Over the years...

Dr Phillip Palmer
Dec 1, 20223 min read


Embracing the opportunity of ethical influencing
There was a time when it was considered reasonable for a dentist to adopt a didactic and paternalistic role. The patient was given a...

Prime Practice
Aug 15, 20225 min read


Ghosting candidates Are you sending the right message?
With the technological advancements in recruitment and communication, it is easier than ever to keep candidates informed throughout the...

Prime Practice
Jul 1, 20223 min read


Employment Contracts – Do You Need Them?
We’ve been asked on many occasions, “we’re a small business; why do we need an employment contract for employees?”. Before we answer,...

Prime Practice
Jun 18, 20222 min read
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