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Front Office Systems

  • 15 Oct 2024, 11:00 am – 12:30 pm AEDT
    Live Online
    Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.
  • 23 Oct 2024, 2:00 pm – 4:00 pm AEDT
    Live Online
    Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".
  • 07 Nov 2024, 11:30 am – 1:00 pm AEDT
    Live Online
    Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.
  • 13 Nov 2024, 12:30 pm – 3:00 pm AEDT
    Live Online
    Best Practice Phone skills will help your Front Office Coordinator to be better equipped to: * Create a better first experience for a new patient * Increase the conversion of calls into appointments * Create confidence in the patients and the team
  • 05 Dec 2024, 1:00 pm – 2:30 pm AEDT
    Live Online
    Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.
  • 21 Jan 2025, 1:00 pm – 2:30 pm AEDT
    Live Online
    Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.
  • 04 Feb 2025, 11:00 am – 12:30 pm AEDT
    Live Online
    Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.
  • 27 Feb 2025, 2:00 pm – 4:00 pm AEDT
    Live Online
    Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".
  • 05 Mar 2025, 10:30 am – 12:00 pm AEDT
    Live Online
    Discover why taking time for regular team meetings and huddles is a critical part of your business success. Learn to use these times effectively, efficiently and you’ll see your teams performance improve, your patient care enhanced and your days running smoother!
  • 11 Mar 2025, 2:00 pm – 5:30 pm AEDT
    Live Online
    Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.
  • 04 Apr 2025, 12:30 pm – 3:00 pm AEDT
    Live Online
    Best Practice Phone skills will help your Front Office Coordinator to be better equipped to: * Create a better first experience for a new patient * Increase the conversion of calls into appointments * Create confidence in the patients and the team
  • 30 Apr 2025, 1:30 pm – 3:00 pm AEST
    Live Online
    Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.
  • 13 May 2025, 10:30 am – 12:00 pm AEST
    Live Online
    Learn how to master patient conversations, increase treatment conversions, and create a seamless experience from treatment room to front desk, all while enhancing team communication for practice success.
  • 28 May 2025, 10:00 am – 11:30 am AEST
    Live Online
    Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.
  • 05 June 2025, 10:30 am – 12:00 pm AEST
    Live Online
    Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.
  • 18 June 2025, 10:30 am – 12:30 pm AEST
    Live Online
    Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".
  • 09 July 2025, 10:00 am – 11:30 am AEST
    Live Online
    Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.
  • 05 Aug 2025, 10:00 am – 12:30 pm AEST
    Live Online
    Best Practice Phone skills will help your Front Office Coordinator to be better equipped to: * Create a better first experience for a new patient * Increase the conversion of calls into appointments * Create confidence in the patients and the team
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