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Blogs
Explore our blog for expert insights that will elevate your Dental practice. From boosting profitability and developing leadership skills to enhancing patient experiences and communication, our posts cover it all. Dive into business strategies and innovative patient engagement techniques to stay ahead in the industry.
Louise Howlett
Sep 26, 20243 min read
Why Dentists should be cautious about discounting treatments
In the world of dentistry, it’s not uncommon for practitioners to offer discounts to friends, family, or even patients who may be facing fin
Louise Howlett
Sep 25, 20244 min read
Prioritising mental health in a busy dental practice
The demands of the profession can sometimes take a toll on the very people who make these practices thrive—your team.
Brett Churnin
May 1, 20243 min read
Are you experiencing “The Rejected Dentist Syndrome”?
When we ask dentists the question “if we looked into the mouths of everyone in the population, would we see more under-treatment or...
Louise Howlett
Apr 22, 20243 min read
Practice Makes Perfect when Mastering Patient Conversations
Effective communication with patients is a necessity in any successful dental practice. Every interaction counts towards patient...
Louise Howlett
Mar 26, 20243 min read
Understanding the Lifetime Value of a Patient
As owners and leaders in your business, you know that having longstanding, loyal patients is positive – we all want our patients to come bac
Brett Churnin
Jan 9, 20242 min read
Breaking down the new patient exam
Most patients aren’t really concerned about their missing tooth. It’s long gone and there’s no pain. But as dentists, we know that it’s...
Louise Howlett
Dec 1, 20233 min read
Creating a Positive Culture with the Five Languages of Appreciation
If you’re looking to create a more positive and productive work environment, learning how to use the Five Languages of Appreciation may...
Brett Churnin
Nov 15, 20232 min read
What do your patients remember from their appointment?
Ever have this experience? You thought the appointment went really well; the patient was listening, they were smiling, they were nodding,...
Brett Churnin
Nov 8, 20234 min read
A New Communication Approach for a New Generation of Patients
Every now and again a new way of thinking causes a paradigm shift in our society. We’ve seen this in technology over the past 25 years....
Brett Churnin
Oct 11, 20233 min read
Why Patients Say the Dreaded Four Words: “I’ll think about it”
Depending on the type of practice you run, you probably see about 15 patients every day. That’s 15 conversations about next steps and...
Louise Howlett
Aug 24, 20232 min read
Consistency; the Key to Exceptional Patient Experiences
If you asked your team members what the highest priority for the practice is, they would likely say that it’s ensuring your patients have...
Daleen Kupsch
Jul 18, 20233 min read
How to Create Raving Fans in Your Dental Practice
What is the difference between a satisfied customer and a raving fan? In the business world, there’s a significant difference between...
Louise Howlett
Mar 17, 20235 min read
How to Speak Confidently About the Cost of Dentistry
Does this sound familiar? “Why is Dentistry so expensive!” “Can I get a discount on my treatment?” “Wow, that’s a lot – I guess I’m...
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