Live Webinar: How High-Performing Associates Drive Practice Profitability Register here. Many owners believe growth comes from: More marketing More chairs More patients More clinicians But adding people doesn’t create scalability. Upgrading thinking does. The Hidden Bottleneck in Most Practices Here’s the pattern: You hire an associate. They become productive. They handle routine dentistry. You still handle complexity. You still carry diagnostic weight. You still stabilise pr

Live Webinar: How High-Performing Associates Drive Practice Profitability Register here. There’s a question many practice owners think; but rarely say out loud: “What if I invest heavily in my associate and they leave?” It sounds practical. Responsible, even. But here’s the question that matters more: What if you don’t invest… and they stay? Stay cautious. Stay conservative in diagnosis. Stay hesitant in conversations. Stay dependent on you for validation. That’s not a loyalt

Featured on the Dental Garden Podcast with Dr Frances Ershad Moving Beyond Clichés: What Real Team Culture in Dentistry Looks Like Dr Frances Ershad and with Daleen cut through the clichés and get practical about what team culture really looks like inside a dental practice. This conversation focuses on authentic dental team culture, leadership responsibility, and how practice owners can build an intentional workplace environment that supports performance and alignment. Recogn

Recently, our CEO Michelle Gianferrari  caught up with HR expert Kim Aafjes  to discuss the current state of HR in dental practices - and what practice owners and managers need to focus on right now  to reduce risk, support their teams, and stay compliant. Rather than theory, the session focused on practical actions  dental practices can implement immediately. Here are the key takeaways to put into action straight away: ✅ Review and update position descriptions and employmen

Dentistry is more than a clinical skill - it’s a people profession. And while most dental professionals are trained to handle the...

Do you ever feel like you're the only one speaking in your team meetings or training sessions? Or are there a few voices dominating...

Clear and effective HR policies are essential for every dental practices.

Planning your end-of-year party? Use these tips to ensure a fun yet professional celebration for your dental team.

The demands of the profession can sometimes take a toll on the very people who make these practices thrive—your team.

The onboarding process for Associate Dentists is crucial for establishing a solid foundation for their long-term success. Despite this,...

Many awards will have new rules on temporary shutdowns from 1 May 2023, including the Health Professionals and Support Services Award....

The culture of your practice and the way it functions could be having a greater impact than you think on the retention of clients. By...

There was a time when it was considered reasonable for a dentist to adopt a didactic and paternalistic role. The patient was given a...

With the technological advancements in recruitment and communication, it is easier than ever to keep candidates informed throughout the...

We’ve been asked on many occasions, “we’re a small business; why do we need an employment contract for employees?”. Before we answer,...

As a dental practice looking to grow your team or replace a key team member, chances are you will post a vacant position on a job board...

"In an era when the workplace is undergoing a revolution, the four-day working week is being hailed as a good option in creating a more...

The gender pay gap is holding female dentists back—as well as the profession. Here’s how practices can remove barriers to women’s equal...

Australian workers show a strong preference for part-time work. So how can practices best balance the needs of staff requesting fewer...

Difficult conversations with staff and suppliers can become even more difficult depending on your mode of communication. Here’s how to...