Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".

Attract more patients with effective patient communication. In this 1-day workshop, you will learn how to present treatment options and get your patients to make informed decisions while building trust and long lasting relationships.

Learn how applying Standard Precautions consistently helps break the chain of infection and protects your team and patients. Uncover the ‘why’ behind infection prevention and control and how to build safer, more reliable workflows across your practice.

A one-day interactive workshop in Auckland designed to help dental professionals lead their teams effectively and authentically. Build the confidence, mindset, and skills to inspire performance, manage conflict, and foster a culture where everyone thrives.

Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.

Maximise your dental practice success with Dentally and Prime Practice. Designed for practice managers and owners, this workshop delivers essential business strategies to grow your dental practice with AI-powered systems and automations.

Best Practice Phone skills will help your Front Office Coordinator to be better equipped to: * Create a better first experience for a new patient * Increase the conversion of calls into appointments * Create confidence in the patients and the team

Running a dental practice today goes beyond patient care — the HR landscape is increasingly complex. From staff shortages and harassment claims to the new Right to Disconnect law and changes in casual employment, owners and managers face mounting pressure to stay compliant.

Lead Yourself. Inspire Others. Build a Thriving Practice. Discover the power of self-awareness and emotional intelligence in leadership. This workshop helps you uncover your unique leadership style and develop the skills to lead with authenticity and resilience.

Sterilisation is key to infection prevention—and a shared team responsibility. This session covers the full process, common pitfalls, and why workflow and documentation matter. Whether hands-on or overseeing, everyone will learn what “sterile” really means.

Take control of your practice. Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.

Transform the way you communicate. Enhance case acceptance. Attract more patients with effective patient communication. In this 1-day workshop, you will learn how to present treatment options and get your patients to make informed decisions while building trust and long-lasting relationships.

Take control of your practice. Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge and strategies to run your practice like a high-performing business.

Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Maximise your dental practice success with ClearCorrect and Prime Practice. Designed for practice managers and owners, this workshop delivers essential business strategies to grow your dental practice and ClearCorrect offering.

Sterilisation is key to infection prevention—and a shared team responsibility. This session covers the full process, common pitfalls, and why workflow and documentation matter. Whether hands-on or overseeing, everyone will learn what “sterile” really means.

Maximise your dental practice success with ClearCorrect and Prime Practice. Designed for practice managers and owners, this workshop delivers essential business strategies to grow your dental practice and ClearCorrect offering.

Kickstart your infection prevention training with this essential session on compliance. Gain clarity on the key foundations, required documentation, and your role in keeping the practice safe and compliant. Perfect for newcomers and those needing a refresh.

Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.