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Blogs
Explore our blog for expert insights that will elevate your Dental practice. From boosting profitability and developing leadership skills to enhancing patient experiences and communication, our posts cover it all. Dive into business strategies and innovative patient engagement techniques to stay ahead in the industry.


Understanding Psychosocial Hazards in Dental Practices: Part 1
Dental practitioners and teams may face various psychosocial hazards, which can significantly impact their wellbeing and job satisfaction.

Prime Practice
Nov 15, 20244 min read


Don't wait to train the team you have: the power of investing in development now
Don't wait to train your team. Investing in your core staff now boosts retention, engagement, and long-term success for your dental practice

Prime Practice
Oct 28, 20242 min read


Golden rules for hosting great work parties
Planning your end-of-year party? Use these tips to ensure a fun yet professional celebration for your dental team.

Louise Howlett
Oct 25, 20242 min read


Why Dentists should be cautious about discounting treatments
In the world of dentistry, it’s not uncommon for practitioners to offer discounts to friends, family, or even patients who may be facing fin

Louise Howlett
Sep 26, 20243 min read


Prepare your team to thrive in 2025
As we move closer to 2025, now is the perfect time to ensure your dental practice is ready to thrive in the new year.

Louise Howlett
Sep 26, 20242 min read


Prioritising mental health in a busy dental practice
The demands of the profession can sometimes take a toll on the very people who make these practices thrive—your team.

Louise Howlett
Sep 25, 20244 min read


Complacency breeds regression
Complacency can be a real problem in dentistry. Any profession that can be so obsessive about minute details as ours does, cannot afford...

Dr Phillip Palmer
Aug 8, 20244 min read


What is being said on the phone?
Being the person at the dental front desk is a huge challenge. You are balancing the patients in front of you, the daily schedule, the...

Daleen Kupsch
Aug 6, 20242 min read


Make it Mechanical!
The IPC equivalent of digital dentistry is… manual vs mechanical instrument reprocessing. What is the best direction to take for your...

Meg Sharpe
Aug 1, 202412 min read


Why you should consider coaching
Here are five reasons why practice owners and practice managers are seeking coaching. Most practice owners and managers understand the...

Daleen Kupsch
Jul 25, 20243 min read


Something to smile about...Celebrating Dental Assistants
"Thanks for a great day"—such a simple phrase, such a huge impact. Have you thanked your dental assistant lately? Being acknowledged for...

Meg Sharpe
Jul 22, 20247 min read


The Responsibility of Front Office Coordinators in Scheduling Appointments
The Responsibility of Front Office Coordinators in Scheduling Appointments Front Office Coordinators (FOCs) are typically responsible for...

Louise Howlett
Jul 15, 20242 min read


Improving Work-Life Balance as an Associate Dentist
Let’s call a spade a spade… Dentistry is an emotional rollercoaster of a profession. We are scientists, psychologists, engineers, and...

Dr Jamie Workman
Jun 24, 20244 min read


Getting the foundations in place
‘Keep it simple’ they say… a common recommendation when it comes to approaching the common question “How do I know we’ve got really good...

Meg Sharpe
Jun 19, 20249 min read


4 Ways to Reduce the Risk of Patient Backlash
When diagnosing as a dentist, there is always the chance of a backlash from patients where they could react negatively. Sometimes it is...

Brett Churnin
Jun 1, 20243 min read


Handling Treatment Plan Divergence – Strategies for Aligning Associate Dentists’ Approach
In a multi-dentist practice, Associate Dentists can have diverse clinical approaches when developing treatment plans for patients. While...

Dr Jamie Workman
May 24, 20244 min read


THINKing in Dentistry
The power of Whole Brain THINKing in the practice, the team and individuals. A quality managed approach is key in the world of infection...

Meg Sharpe
May 21, 202412 min read


Ten Essential Steps for Leaders to Effectively Manage Workplace Gossip
When practice leaders notice an upturn in team gossip, which can often correlate with slower business periods, it’s crucial to act...

Louise Howlett
May 17, 20242 min read


Are you experiencing “The Rejected Dentist Syndrome”?
When we ask dentists the question “if we looked into the mouths of everyone in the population, would we see more under-treatment or...

Brett Churnin
May 1, 20243 min read


Effective Onboarding for Associate Dentists: A Guide for Owners
The onboarding process for Associate Dentists is crucial for establishing a solid foundation for their long-term success. Despite this,...

Dr Jamie Workman
Apr 24, 20244 min read
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