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Blogs
Explore our blog for expert insights that will elevate your Dental practice. From boosting profitability and developing leadership skills to enhancing patient experiences and communication, our posts cover it all. Dive into business strategies and innovative patient engagement techniques to stay ahead in the industry.
Enhancing Patient Care: How Owners Can Support Associate Dentists’ Clinical Excellence
Providing exceptional patient care should be a top priority for any practice aiming for growth and a positive community reputation. While...
Dr Jamie Workman
Jan 25, 20243 min read
Managing Front Office Coordinators for Seamless Patient Handovers
Effective patient handovers are crucial in maintaining a smoothly functioning practice. However, a common issue Practice Managers often...
Louise Howlett
Jan 16, 20242 min read
Breaking down the new patient exam
Most patients aren’t really concerned about their missing tooth. It’s long gone and there’s no pain. But as dentists, we know that it’s...
Brett Churnin
Jan 9, 20242 min read
Developing Effective Training Programs for Associate Dentists – A Guide for Owners
Welcome to Part 5 of our 10-part mini-series dedicated to enhancing the relationships, environment, productivity, and happiness of the...
Dr Jamie Workman
Dec 12, 20233 min read
Creating a Positive Culture with the Five Languages of Appreciation
If you’re looking to create a more positive and productive work environment, learning how to use the Five Languages of Appreciation may...
Louise Howlett
Dec 1, 20233 min read
What do your patients remember from their appointment?
Ever have this experience? You thought the appointment went really well; the patient was listening, they were smiling, they were nodding,...
Brett Churnin
Nov 15, 20232 min read
A New Communication Approach for a New Generation of Patients
Every now and again a new way of thinking causes a paradigm shift in our society. We’ve seen this in technology over the past 25 years....
Brett Churnin
Nov 8, 20234 min read
Grow Your Dental Practice: The Untapped Potential of Your Associate Dentists
Welcome back to our insightful 10-Part Mini-Series. In Part 4, we dive into strategies that recognise not just the contributions but the...
Dr Jamie Workman
Nov 1, 20232 min read
Maximising Productivity: Strategies to Optimise Associate Dentist Performance
Welcome to Part 3 of our 10 Part Mini-series aimed at improving the relationships, environment, productivity, and happiness of the...
Dr Jamie Workman
Oct 26, 20233 min read
Why Patients Say the Dreaded Four Words: “I’ll think about it”
Depending on the type of practice you run, you probably see about 15 patients every day. That’s 15 conversations about next steps and...
Brett Churnin
Oct 11, 20233 min read
Empowering Associate Dentists: Enhancing Autonomy and Decision-Making in Your Dental Practice
Welcome to part 2 of our 10-part mini-series aimed at improving the relationships, environment, productivity and happiness of the...
Dr Jamie Workman
Sep 22, 20233 min read
Why do people always say I hate going to the dentist?
One of the biggest challenges of being a dentist is that you’ll often hear the phrase “I hate going to the dentist.” – Ouch! No matter...
Brett Churnin
Sep 5, 20233 min read
Consistency; the Key to Exceptional Patient Experiences
If you asked your team members what the highest priority for the practice is, they would likely say that it’s ensuring your patients have...
Louise Howlett
Aug 24, 20232 min read
The top 10 mistakes that dentists make unknowingly
In the past twenty years, I have worked with thousands of dentists across the globe on their practice success. In that time, I have seen...
Brett Churnin
Aug 17, 20236 min read
Overcoming Common Challenges: A Roadmap for Effective Management of Associate Dentists
Welcome to part 1 of our 10-part mini-series aimed at improving the relationships, environment, productivity and happiness of the...
Dr Jamie Workman
Aug 9, 20233 min read
How to Create Raving Fans in Your Dental Practice
What is the difference between a satisfied customer and a raving fan? In the business world, there’s a significant difference between...
Daleen Kupsch
Jul 18, 20233 min read
New Patient Examination: Are you going to BED on your first date?
These days, most dentists and practices are keen to explore ways to get new patients through the front door. It’s now commonplace to...
Brett Churnin
Jul 5, 20232 min read
Avoiding Polite Evasion
The Problem Here’s what most skilled dentists do: They bond well with the patient and develop rapport. They spend a lot of time in the...
Brett Churnin
Jun 15, 20233 min read
The Power of a Purpose
Business owners often say to me that finding motivated, skilled, and loyal team members is challenging and getting them to stay can be...
Jen Cox
Jun 1, 20234 min read
Leading with Authority
Leading with authority can be a powerful tool in leading your team to success. Not only does it help create a clear direction for your...
Louise Howlett
May 18, 20232 min read
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