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Upcoming Events
(Earn CPD Points)

  • Handling Emergencies
    Handling Emergencies
    Wed, 03 Dec
    Live Online
    03 Dec 2025, 11:30 am – 1:00 pm AEDT
    Live Online
    Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.
  • Mastering Practice Ownership Sydney
    Mastering Practice Ownership Sydney
    Selling fast
    Wed, 03 Dec
    Prime Headquarters Sydney
    03 Dec 2025, 1:00 pm – 5:30 pm AEDT
    Prime Headquarters Sydney, level 11/151 Castlereagh St, Sydney NSW 2000, Australia
    4 CPD Points Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.
  • Appointment Book Control
    Appointment Book Control
    Multiple Dates
    Thu, 04 Dec
    Live Online
    04 Dec 2025, 1:00 pm – 2:30 pm AEDT
    Live Online
    1.5 CPDs Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices to support your patient booking needs.
  • Infection Prevention Part 3 - Sterilisation
    Infection Prevention Part 3 - Sterilisation
    09 Dec 2025, 10:30 am – 12:00 pm AEDT
    Live Online
    Sterilisation is key to infection prevention—and a shared team responsibility. This session covers the full process, common pitfalls, and why workflow and documentation matter. Whether hands-on or overseeing, everyone will learn what “sterile” really means.
  • Infection Prevention Part 1 - Compliance
    Infection Prevention Part 1 - Compliance
    22 Jan 2026, 10:30 am – 12:00 pm AEDT
    Live Online
    Kickstart your infection prevention training with this essential session on compliance. Gain clarity on the key foundations, required documentation, and your role in keeping the practice safe and compliant. Perfect for newcomers and those needing a refresh.
  • Appointment Book Control
    Appointment Book Control
    Thu, 29 Jan
    Live Online
    29 Jan 2026, 10:30 am – 12:00 pm AEDT
    Live Online
    Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.
  • Pre-empting and Handling Cancellations
    Pre-empting and Handling Cancellations
    03 Feb 2026, 1:00 pm – 2:30 pm AEDT
    Live Online
    Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.
  • Mastering Practice Ownership Sydney
    Mastering Practice Ownership Sydney
    Wed, 04 Feb
    Prime Headquarters Sydney
    04 Feb 2026, 1:00 pm – 5:30 pm AEDT
    Prime Headquarters Sydney, level 11/151 Castlereagh St, Sydney NSW 2000, Australia
    4 CPD Points Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.
  • Stepping into Leadership
    Stepping into Leadership
    Thu, 05 Feb
    Thursday 5 & 12 February 2026 from 1:00pm
    05 Feb 2026, 1:00 pm – 3:00 pm AEDT
    Thursday 5 & 12 February 2026 from 1:00pm
    This course builds self-awareness and purpose while equipping you to lead others with confidence through change and challenge. This online program runs for 2 consecutive weeks, 2 hours each day. Dates: Thursday 05 & 12 February 2026 Times: 1:00pm - 3:00pm AEDT
  • Virtual Primespeak
    Virtual Primespeak
    Tue, 10 Feb
    Tuesday 10 - 17 - 24 February 2026
    10 Feb 2026, 9:00 am – 1:00 pm AEDT
    Tuesday 10 - 17 - 24 February 2026
    Transform the way you communicate. Enhance case acceptance with effective patient communication - Live online training format. This online program runs for 3 consecutive weeks, 4 hours each day. Dates: Tuesday 10 - 17 - 24 February 2026 Times: 9:00am - 1:00pm AEST
  • Infection Prevention Part 2 - Standard Precautions
    Infection Prevention Part 2 - Standard Precautions
    18 Feb 2026, 1:00 pm – 3:00 pm AEDT
    Live Online
    Learn how applying Standard Precautions consistently helps break the chain of infection and protects your team and patients. Uncover the ‘why’ behind infection prevention and control and how to build safer, more reliable workflows across your practice.
  • Mastering Practice Ownership Perth
    Mastering Practice Ownership Perth
    Fri, 20 Feb
    Location is to be confirmed
    20 Feb 2026, 8:30 am – 1:00 pm AWST
    Location is to be confirmed
    4 CPD Points Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.
  • Maximising Recall Compliance
    Maximising Recall Compliance
    Thu, 26 Feb
    26 Feb 2026, 2:00 pm – 4:00 pm AEDT
    Live Online
    Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".
  • Handling Emergencies
    Handling Emergencies
    Tue, 03 Mar
    Live Online
    03 Mar 2026, 2:00 pm – 3:30 pm AEDT
    Live Online
    Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.
  • Primespeak Seminar Newcastle
    Primespeak Seminar Newcastle
    Thu, 05 Mar
    Rydges Newcastle
    05 Mar 2026, 8:30 am – 5:00 pm AEDT
    Rydges Newcastle, Wharf Rd &, Merewether St, Newcastle NSW 2300, Australia
    7 CPD Points. Transform the way you communicate. Enhance case acceptance with effective patient communication. In this 1-day workshop, you will learn how to present treatment options and get your patients to make informed decisions while building trust and long-lasting relationships.
  • Team Workshop Tamworth 2026
    Team Workshop Tamworth 2026
    Wed, 11 Mar
    Powerhouse Hotel Tamworth by Rydges
    11 Mar 2026, 8:30 am – 4:30 pm AEDT
    Powerhouse Hotel Tamworth by Rydges, 248 Armidale Rd, Tamworth NSW 2340, Australia
    Join us for an immersive and interactive Team Workshop designed to foster collaboration, boost productivity, and enhance team dynamics.
  • Business Essentials for Leaders
    Business Essentials for Leaders
    Wed, 11 Mar
    Wednesday 11 & 18 March 2026 from 1:00pm
    11 Mar 2026, 1:00 pm – 3:00 pm AEDT
    Wednesday 11 & 18 March 2026 from 1:00pm
    This course helps new leaders build business confidence and shift from managing tasks to driving strategic results. This online program runs for 2 consecutive weeks, 2 hours each day. Dates: Wednesday 11 & 18 March 2026 Times: 1:00pm - 3:00pm AEDT
  • Mastering Practice Ownership Brisbane
    Mastering Practice Ownership Brisbane
    12 Mar 2026, 1:00 pm – 5:30 pm AEST
    Prime Practice, Level 11/151 Castlereagh St, Sydney NSW 2000, Australia
    4 CPD Points Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.
  • Compliance and Regulatory Requirements
    Compliance and Regulatory Requirements
    12 Mar 2026, 4:00 pm – 5:00 pm AEDT
    Live Online
    Compliance and regulatory requirements are crucial for any practice to adhere to maintain standards of quality and safety. Ensure adherence to protocols with Essential Documentation, Accountability, Training for Infection Prevention and Control and Quality Assurance.
  • Lead Your Practice Brisbane
    Lead Your Practice Brisbane
    Fri, 13 Mar
    Location is TBD
    13 Mar 2026, 8:30 am – 4:30 pm AEST
    Location is TBD
    Transform your practice with strategic leadership and innovative problem-solving. This workshop empowers you to create a clear vision, align your team, and foster a culture of growth and balance.
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T&Cs: Offer ends on Tuesday 2 December 2025 at 11:59pm AEDT. 20% OFF discount applies to eligible items purchased through the Prime Practice ‘upcoming events’ page and ‘Shop’ page. Enter promo code 20BF at checkout. Excludes Practice Plan, Coaching, Consulting, In Practice Training, Advertise Packs. Not valid with other discounts, promotions, or previous purchases. Spaces in training courses are subject to availability. Prime Practice reserves the right to modify or withdraw this offer at any time.

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