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Blogs
Explore our blog for expert insights that will elevate your Dental practice. From boosting profitability and developing leadership skills to enhancing patient experiences and communication, our posts cover it all. Dive into business strategies and innovative patient engagement techniques to stay ahead in the industry.
Practice Makes Perfect when Mastering Patient Conversations
Effective communication with patients is a necessity in any successful dental practice. Every interaction counts towards patient...
Louise Howlett
Apr 22, 20243 min read
Credabl and Prime Practice Join Forces
Credabl and Prime Practice have progressed to the next phase in their long-term plans for growth, with Credabl completing the acquisition of
Prime Practice
Apr 19, 20243 min read
Build patient trust with your Position Statement
Think for a moment about somebody you really trust. It might be a family member or close friend. It might be a professional person such...
Brett Churnin
Apr 8, 20243 min read
Understanding the Lifetime Value of a Patient
As owners and leaders in your business, you know that having longstanding, loyal patients is positive – we all want our patients to come bac
Louise Howlett
Mar 26, 20243 min read
Managing Patient Complaints About an Associate Dentist: Best Practices for Practice Owners
Patient complaints are an inevitable part of running a dental practice, and how these complaints are addressed can significantly impact...
Dr Jamie Workman
Mar 22, 20244 min read
Four barriers that prevent patients from choosing optimum treatment
When dentists offer treatment options, they do so with the patient’s optimum oral health in mind. It seems logical that a person should...
Brett Churnin
Mar 11, 20243 min read
The Key Issues that Associate Dentists Have with Owners and Their Practices
The dynamic relationship between Associate Dentists and Practice Owners plays a crucial role in the success and harmony of a dental...
Dr Jamie Workman
Feb 29, 20244 min read
Overcoming the Economy’s Impact on Appointment Bookings
The global landscape for dental practices has evolved significantly, with new challenges emerging alongside ongoing changes in the...
Louise Howlett
Feb 22, 20243 min read
Enhancing Patient Care: How Owners Can Support Associate Dentists’ Clinical Excellence
Providing exceptional patient care should be a top priority for any practice aiming for growth and a positive community reputation. While...
Dr Jamie Workman
Jan 25, 20243 min read
Managing Front Office Coordinators for Seamless Patient Handovers
Effective patient handovers are crucial in maintaining a smoothly functioning practice. However, a common issue Practice Managers often...
Louise Howlett
Jan 16, 20242 min read
Breaking down the new patient exam
Most patients aren’t really concerned about their missing tooth. It’s long gone and there’s no pain. But as dentists, we know that it’s...
Brett Churnin
Jan 9, 20242 min read
Developing Effective Training Programs for Associate Dentists – A Guide for Owners
Welcome to Part 5 of our 10-part mini-series dedicated to enhancing the relationships, environment, productivity, and happiness of the...
Dr Jamie Workman
Dec 12, 20233 min read
Creating a Positive Culture with the Five Languages of Appreciation
If you’re looking to create a more positive and productive work environment, learning how to use the Five Languages of Appreciation may...
Louise Howlett
Dec 1, 20233 min read
What do your patients remember from their appointment?
Ever have this experience? You thought the appointment went really well; the patient was listening, they were smiling, they were nodding,...
Brett Churnin
Nov 15, 20232 min read
A New Communication Approach for a New Generation of Patients
Every now and again a new way of thinking causes a paradigm shift in our society. We’ve seen this in technology over the past 25 years....
Brett Churnin
Nov 8, 20234 min read
Grow Your Dental Practice: The Untapped Potential of Your Associate Dentists
Welcome back to our insightful 10-Part Mini-Series. In Part 4, we dive into strategies that recognise not just the contributions but the...
Dr Jamie Workman
Nov 1, 20232 min read
Maximising Productivity: Strategies to Optimise Associate Dentist Performance
Welcome to Part 3 of our 10 Part Mini-series aimed at improving the relationships, environment, productivity, and happiness of the...
Dr Jamie Workman
Oct 26, 20233 min read
Why Patients Say the Dreaded Four Words: “I’ll think about it”
Depending on the type of practice you run, you probably see about 15 patients every day. That’s 15 conversations about next steps and...
Brett Churnin
Oct 11, 20233 min read
Empowering Associate Dentists: Enhancing Autonomy and Decision-Making in Your Dental Practice
Welcome to part 2 of our 10-part mini-series aimed at improving the relationships, environment, productivity and happiness of the...
Dr Jamie Workman
Sep 22, 20233 min read
Why do people always say I hate going to the dentist?
One of the biggest challenges of being a dentist is that you’ll often hear the phrase “I hate going to the dentist.” – Ouch! No matter...
Brett Churnin
Sep 5, 20233 min read
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