As we farewell another year in dentistry, one thing is clear: 2025 was a year of recalibration. Practices worked harder than ever to balance high-quality care, recruitment challenges, shifting patient behaviour, and financial pressure. Yet, through these challenges, we also saw resilience, innovation, and extraordinary progress. At Prime Practice, our coaches and consultants worked with practices across Australia and New Zealand, giving us a unique vantage point into what truly made a...

Knowing when the time is right to appoint a skilled practice manager is one thing. Appointing the right person so the role delivers real return is another.

In this must‑watch conversation, Dr Frances Ershad of Dental Garden Podcast sits down with our very own Coach, Consultant and Trainer, Daleen Kupsch, to explore the emotional side of leadership and how practice owners can lead with authority, clarity, and compassion.