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Blogs
Explore our blog for expert insights that will elevate your Dental practice. From boosting profitability and developing leadership skills to enhancing patient experiences and communication, our posts cover it all. Dive into business strategies and innovative patient engagement techniques to stay ahead in the industry.


Prime Practice
6 days ago2 min read
Using AI to Save Time & Boost Your Dental Marketing
Artificial Intelligence (AI) is revolutionising the way dental practices market themselves and manage their front desks, offering...


Prime Practice
Jan 172 min read
Navigating Pay Rise Requests
The current level of competition in the dental job market has left business owners increasingly facing staff requests for pay raises...


Prime Practice
Jan 171 min read
From Overwhelmed to Organised: Support for New Dental Practice Owners
Starting a dental practice is an exciting milestone that can sometimes feel overwhelming! From getting finance, hiring staff and setting...


Prime Practice
Jan 161 min read
Empowering Your Front Office Coordinators for a Thriving Practice
In a busy practice, the Front Office Coordinator plays a pivotal role in keeping the wheels turning smoothly. While some may still think...


Prime Practice
Dec 18, 20244 min read
You can't pour from an empty cup: the seven types of rest for leaders
As a dental leader, rest isn’t a luxury—it’s essential. Beyond sleep, there are seven types of rest that help you recharge.

Louise Howlett
Dec 10, 20242 min read
How to Keep Your Staff Motivated in December
Keep your team motivated and inspired as the year winds down with simple, thoughtful ideas.


Prime Practice
Nov 26, 20244 min read
Understanding Psychosocial Hazards in Dental Practices: Part 2
Team wellbeing in dental practices directly affects patient outcomes. Learn strategies to foster a healthier work environment.


Prime Practice
Nov 15, 20244 min read
Understanding Psychosocial Hazards in Dental Practices: Part 1
Dental practitioners and teams may face various psychosocial hazards, which can significantly impact their wellbeing and job satisfaction.


Prime Practice
Oct 28, 20242 min read
Don't wait to train the team you have: the power of investing in development now
Don't wait to train your team. Investing in your core staff now boosts retention, engagement, and long-term success for your dental practice


Louise Howlett
Oct 25, 20242 min read
Golden rules for hosting great work parties
Planning your end-of-year party? Use these tips to ensure a fun yet professional celebration for your dental team.


Louise Howlett
Sep 26, 20243 min read
Why Dentists should be cautious about discounting treatments
In the world of dentistry, it’s not uncommon for practitioners to offer discounts to friends, family, or even patients who may be facing fin


Louise Howlett
Sep 26, 20242 min read
Prepare your team to thrive in 2025
As we move closer to 2025, now is the perfect time to ensure your dental practice is ready to thrive in the new year.


Louise Howlett
Sep 25, 20244 min read
Prioritising mental health in a busy dental practice
The demands of the profession can sometimes take a toll on the very people who make these practices thrive—your team.


Dr Phillip Palmer
Aug 8, 20244 min read
Complacency breeds regression
Complacency can be a real problem in dentistry. Any profession that can be so obsessive about minute details as ours does, cannot afford...


Daleen Kupsch
Aug 6, 20242 min read
What is being said on the phone?
Being the person at the dental front desk is a huge challenge. You are balancing the patients in front of you, the daily schedule, the...

Meg Sharpe
Aug 1, 202412 min read
Make it Mechanical!
The IPC equivalent of digital dentistry is… manual vs mechanical instrument reprocessing. What is the best direction to take for your...


Daleen Kupsch
Jul 25, 20243 min read
Why you should consider coaching
Here are five reasons why practice owners and practice managers are seeking coaching. Most practice owners and managers understand the...

Meg Sharpe
Jul 22, 20247 min read
Something to smile about...Celebrating Dental Assistants
"Thanks for a great day"—such a simple phrase, such a huge impact. Have you thanked your dental assistant lately? Being acknowledged for...

Louise Howlett
Jul 15, 20242 min read
The Responsibility of Front Office Coordinators in Scheduling Appointments
The Responsibility of Front Office Coordinators in Scheduling Appointments Front Office Coordinators (FOCs) are typically responsible for...


Dr Jamie Workman
Jun 24, 20244 min read
Improving Work-Life Balance as an Associate Dentist
Let’s call a spade a spade… Dentistry is an emotional rollercoaster of a profession. We are scientists, psychologists, engineers, and...
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