As the new financial year begins, it’s the perfect time to reassess and refocus your dental practice goals. This article shares six actionable strategies to help you strengthen patient relationships, motivate your team, enhance clinical offerings, and measure success more effectively.

A thriving dental practice isn’t just about clinical outcomes – it’s also about creating a healthy business culture. Learn how aligning your team around shared goals and supporting their mental wellbeing can lead to long-term success.

Patients rarely remember everything you say – but they always remember how you made them feel. This blog explores the psychological side of dental appointments and offers practical tips to help patients feel more comfortable, in control, and open to your recommendations.

Discover how to value a dental practice in Australia in 2025. Explore common appraisal methods, from goodwill and equipment to EBITDA and owner-operator income.

When dentists present treatment options, it's with the patient’s long-term oral health in mind. Logically, patients should choose the best recommendation—even if it costs more—because it benefits them in the long run. Yet many don’t. Instead, they delay, choose a cheaper alternative, or decline treatment altogether. Why? Often, past dental experiences shape how patients respond. Pain, pressure, or feeling patronized can lead them to carry old fears into new appointments. Othe

Every practice has that one person who knows everything—but what happens if that person is suddenly gone? The "Bus Factor" measures how well your practice would function without a key team member. If the thought of someone taking unexpected leave sends your practice into panic, it’s time to reassess your systems. Too often, practice owners make excuses like “I don’t have time,” “Nobody else is competent,” or “They’re not willing to learn.” But relying on one person to carry

If you run a typical practice, you likely speak with around 15 patients a day—15 chances to present treatment options, and 15 chances to hear, “I’ll think about it.” While it can sound hopeful, it usually signals hesitation, not reflection. Patients may need to discuss options with a partner—but more often, “I’ll think about it” is a polite way of saying “no thanks.” For new patients, it usually means they don’t trust you yet or aren’t convinced they need the treatment. For r

"How much does a check-up cost?"—a seemingly simple question, yet one that can make or break a potential patient's decision to choose your p

Building local visibility is key to attracting new patients. This guide covers strategies like community events & choosing visible locations

Imagine this... A potential new patient calls your practice. They have a dental concern but aren’t sure where to go. The front office...

In today’s fast-paced and ever-evolving work environment, strong leadership is more crucial than ever. Effective leadership goes beyond...

Do you ever feel like you're the only one speaking in your team meetings or training sessions? Or are there a few voices dominating...

Clear and effective HR policies are essential for every dental practices.

Jeff Gladnick, CEO of Great Dental Websites explains how sing can save time & boost your dental marketing

The current level of competition in the dental job market has left business owners increasingly facing staff requests for pay raises...

Starting a dental practice is an exciting milestone that can sometimes feel overwhelming! From getting finance, hiring staff and setting...

In a busy practice, the Front Office Coordinator plays a pivotal role in keeping the wheels turning smoothly. While some may still think...

As a dental leader, rest isn’t a luxury—it’s essential. Beyond sleep, there are seven types of rest that help you recharge.

Keep your team motivated and inspired as the year winds down with simple, thoughtful ideas.

Team wellbeing in dental practices directly affects patient outcomes. Learn strategies to foster a healthier work environment.