Strong communication for dentists goes beyond explaining procedures - it’s about creating understanding and trust. When dentists learn to tell patients that “most dentistry is elective,” it changes everything. Instead of feeling pressured, patients feel informed, respected, and empowered to make their own decisions. This subtle shift in language can dramatically improve communication, build long-term trust, and increase case acceptance. The Hidden Problem: When Patients Say “Yes” But Mean...

Business owners often say to me that finding motivated, skilled, and loyal team members is challenging and getting them to stay can be...