Virtual Primespeak

The online program runs for three weeks, Tuesday 10 - 17 - 24 February 2026 from 9:00am - 1:00pm AEST

Join us Live Online from your Home or Practice

This online version of the unique and world-class patient communication program Primespeak, gives participants the necessary tools to build strong patient-clinician relationships whilst simultaneously enhancing case acceptance.

• Features include chat, polls and breakout rooms to ensure high engagement and interaction

• Skills practice training in small groups

• Access to a video training library for ongoing support

• Bring together the whole clinical team for maximum learning & effectiveness.

The online program runs for three weeks and will be delivered via the Zoom platform, with chats, polls, and breakout rooms to enhance engagement, as well as specially designed videos you can watch at your own pace. This program gives the participants several opportunities to skills practice in smaller groups where the facilitator can split the rooms with the perfect mix of dentists, hygienists and team members.

Each participant must log in to their PrimeLearn account, Prime's e-learning hub, and complete the four modules in consecutive order over three weeks, including videos and quizzes, to gain access to CPD points and certificates. You must attend all 3 virtual classrooms live, this program doesn't offer a recording of the live sessions.

What You’ll Learn

With Primespeak, you’ll discover innovative communication strategies that elevate the patient experience — and boost case acceptance and retention, naturally.

You’ll learn a proven, practical framework to:

• Build trust quickly and comfortably during consultations

• Guide patients to make informed decisions without feeling sold to

• Communicate diagnosis and treatment recommendations ethically

• Reduce stress for both clinician and patient

• Align your entire team’s language so every interaction feels consistent and confident

What is Primespeak?

Primespeak is Prime Practice’s flagship communication seminar, designed to transform how you and your team communicate with patients — ethically, confidently, and effectively.

Built by dentists, for dentists, it takes the stress out of treatment conversations and replaces it with an approach grounded in trust, empathy, and understanding. When communication improves, everything improves — from case acceptance and retention to patient satisfaction and team culture.

Why It Matters

Every dentist knows the challenge: Patients often arrive saying, “I hate the dentist.” They’re not in pain, so they believe they have no problems. Meanwhile, you can clearly see the care they need.

That gap — between what patients think they need and what you know they need — can only be bridged through communication.

Primespeak gives you the tools to bridge that gap.

For the Whole Team

While Primespeak was created by dentists and for dentists, it’s equally powerful for the entire team. When your front desk, dental assistants, OHTs, and hygienists all speak the same language, the patient experience becomes seamless and consistently positive — from first contact to long-term loyalty.

Trusted Worldwide

Thousands of dentists around the world have attended Primespeak — many returning again and again to refine and master their communication.

When your communication improves, you build stronger, longer-lasting relationships and better patient outcomes. And as case acceptance improves, your practice becomes more profitable and far more rewarding to run.

Join the Conversation That Changes Everything

When you change the way you communicate, you change the way your patients respond — and the way your practice performs. Join this Primespeak Seminar and experience the conversation that transforms trust, treatment, and your team. Register Now!

* Please contact us for team members' pricing and enquiries for groups of five or more.

Watch testimonials from our delighted Prime Community

Don't miss out. Register now.