Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.

Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.

4 CPD Points Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.

This course builds self-awareness and purpose while equipping you to lead others with confidence through change and challenge. This online program runs for 2 consecutive weeks, 2 hours each day. Dates: Thursday 05 & 12 February 2026 Times: 1:00pm - 3:00pm AEDT

Transform the way you communicate. Enhance case acceptance with effective patient communication - Live online training format. This online program runs for 3 consecutive weeks, 4 hours each day. Dates: Tuesday 10 - 17 - 24 February 2026 Times: 9:00am - 1:00pm AEST

4 CPDs In this session, you’ll gain practical strategies to grow your practice, improve profitability, and streamline consumables procurement. Henry Schein and Prime Practice will provide the insights and tools to help take your dental practice to the next level.

Learn how applying Standard Precautions consistently helps break the chain of infection and protects your team and patients. Uncover the ‘why’ behind infection prevention and control and how to build safer, more reliable workflows across your practice.

4 CPD Points. Maximise your dental practice success with ClearCorrect and Prime Practice. Designed for practice managers and owners, this workshop delivers essential business strategies to grow your dental practice and ClearCorrect offering.

4 CPD Points Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.

4 CPDs In this session, you’ll gain practical strategies to grow your practice, improve profitability, and streamline consumables procurement. Henry Schein and Prime Practice will provide the insights and tools to help take your dental practice to the next level.

Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".

Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.

4 CPDs Maximise your dental practice success with ClearCorrect and Prime Practice. Designed for practice managers and owners, this workshop delivers essential business strategies to grow your dental practice and ClearCorrect offering.

7 CPD Points. Transform the way you communicate. Enhance case acceptance with effective patient communication. In this 1-day workshop, you will learn how to present treatment options and get your patients to make informed decisions while building trust and long-lasting relationships.

4 CPD Points Lead with confidence. Build sustainable profit. Running a dental practice should be rewarding - not overwhelming. This half-day interactive workshop will equip you with the mindset, business knowledge & strategies to run your practice like a high-performing business.

7 CPD Points Join us for an interactive team workshop focused on strengthening Communication, navigating Conflict with confidence, and deepening Connection. You'll gain practical strategies to have meaningful conversations, handle challenges with dignity, and build a strong Code of Cooperation.

This course helps new leaders build business confidence and shift from managing tasks to driving strategic results. This online program runs for 2 consecutive weeks, 2 hours each day. Dates: Wednesday 11 & 18 March 2026 Times: 1:00pm - 3:00pm AEDT