The Empowered DA Series

More than “just” a Dental Assistant. Become the person who shapes the experience.

Australia’s first professional development series designed exclusively for Dental Assistants - available worldwide.

Self-paced online | 3 CPD hours | Certificate of completion | $147

Get The Empowered DA Series today.

Invest in yourself - or a Dental Assistant in your team

For Dental Assistants

Recognise the value you already bring and develop the skills to:

• Communicate more effectively with patients and clinicians

• Strengthen patient trust and connection

• Build greater awareness and professional presence

• Support smoother, more effective teamwork

• Make sound decisions during challenging moments

• Grow your professional capability beyond clinical skills

For practice owners and managers

Your Dental Assistants influence the patient experience and clinical workflow every day.

The Empowered DA Series can help your Dental Assistants become more proactive, intentional and patient-focused, while improving their ability to communicate, support clinicians and navigate challenging interactions.

It is a practical professional development investment - and a meaningful way to show your Dental Assistants that their contribution is recognised, valued and worth investing in.

Why you should start

Clinical training teaches you how to assist. This series teaches you how to make an impact.

Develop the awareness, communication, judgement and professional habits that help Dental Assistants become empowered and influential members of the dental team.

Whether you’re investing in yourself or purchasing the series for a Dental Assistant in your practice, this practical online learning pathway can make a meaningful difference to how you show up for yourself, your team and your patients.

What you'll learn

Module 1: More Than “Just” a DA

Understand the powerful role you play in shaping every patient’s experience.

Explore how your mindset, communication and professional presence can build trust, ease anxiety and help patients feel safe and genuinely cared for.

You’ll explore: professional awareness, patient emotions, empathy, the Principles of Influence and trust-building communication.

Module 2: The Habits of Exceptional Dental Assistants

Build the small, intentional habits that help turn a good Dental Assistant into an exceptional one.

Develop greater awareness, stronger communication and the ability to anticipate the needs of patients and clinicians.

You’ll explore: personalised patient care, observation and timing, meaningful communication, effective handovers and continuity of care.
 

Module 3: Handle Difficult Moments with Confidence

Develop the judgement and communication skills to respond professionally when things don’t go to plan.

Learn how to manage your emotions, navigate challenging interactions and recognise when further support or escalation is needed.

You’ll explore: de-escalation strategies, the LEAP framework, emotional self-management, professional boundaries, appropriate escalation and constructive feedback.

Backed by more than 30 years of dental expertise

Prime Practice has spent more than three decades helping dental practices strengthen patient experience, team capability and practice performance.

The Empowered DA Series translates that experience into practical professional development designed specifically for today’s Dental Assistant.

More than the tasks.
More than the procedure.
More than “just” a DA.

The Empowered DA Series | Self-paced online | 3 CPD hours | $147

Get The Empowered DA™ Series today.