Pre-empting and Handling Cancellations
Tue, 03 Feb
|Live Online
Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.
Time & Location
03 Feb 2026, 1:00 pm – 2:30 pm AEDT
Live Online
About the event
Cancellations and late arrivals disrupt operations and incur costs. In this session, we explore:
Proactive approaches to anticipate, minimise, and address cancellations and 'Fail-to-Attends' (FTAs) using impactful communication tools.
Effective management of cancellations through clear policies and protocols.
Strategies to transform late patients into punctual attendees.
Join us to learn how to optimise your practice's efficiency by minimising disruptions caused by cancellations and late arrivals.
Tickets
Can - 03 Feb 2026
Your virtual classroom link is located in your email confirmation and it will also be provided to you 3 days prior to the session. CPD points will be earned upon completing the live session and activities in PrimeLearn.
$199.00
+$19.90 GST
+$5.47 ticket service fee
Early Bird Can - 03 Feb 2026
Sale ends
31 Dec, 11:50 pm AEDT
Your virtual classroom link is located in your email confirmation and it will also be provided to you 3 days prior to the session. CPD points will be earned upon completing the live session and activities in PrimeLearn.
$179.10
+$17.91 GST
+$4.93 ticket service fee
Total
$0.00