Practice management programme

Most dentists would be thrilled if they could lead a team to manage all elements of the patient’s experience, leaving the dentist to concentrate on clinical work. Our Practice management programme ensures that the dentist becomes a communications expert first, and then creates a team that can support the quest for maximum efficiency.

Running a practice requires proficiency in systems and skills. In reality, operating systems (recall, scheduling, financial etc) can be explained relatively easily, but these systems break down because there are deficiencies in communications skills needed to implement the systems.

We use workshops to explain our unique communication techniques and coaching to perfect the implementation of these techniques. We concentrate on perfecting each point of contact the patient has with the practice.

There are three components to our Practice management programme: