HR Skills for the Modern Practice

*Formerly known as Recruiting and Retaining the Ideal Team

Attracting and retaining good quality staff is becoming increasingly difficult. This course provides leadership fundamentals to Practice Managers allowing them to maintain and manage the team so more of the Dentists’ energy can be focused on patients on a day to day basis.

Take the guess work out of recruiting
 

• Establish job descriptions.
• Attract your ideal candidate through advertising.
• Review resumes.
• Conduct a structured interview using targeted questions.
• Perform reference checks.

Retain the ideal team

• Create an induction kit and employee handbook for new starters.
• Develop and use training plans.
• Set an effective performance management system.
• Link the practice vision to individual performance goals.
• Conduct an effective performance review.

Lead your team
 

• Pre-empt conflict in the practice.
• Set up clear behavioural expectations.
• The importance of giving effective positive and constructive feedback.
• Deal with difficult situations with team members creating positive outcomes.

This course is accredited with Continuing Professional Development (CPD) points by Dental Practice Board of Victoria (DPBV) and the New Zealand Dental Association (NZDA). Please contact us with any CPD queries at cpd@primepractice.com.au.