Front Office Training
The front office team are responsible for creating a smoothly run practice on a daily basis. This course will help your team rediscover the joys of working in a low-stress environment by preventing problems from occurring, leading to a more relaxed and fun work environment for the whole team. The dentist and team will leave this course with a stronger sense of control in all interactions with patients.
Scheduling for success- Systems and techniques you can immediately implement to take the stress out of the front office.
- Unique appointment book management skills.
- Skills to create an ideal day for the dentist and team.
- Scheduling skills to minimise cancellations and failed appointments.
- How to prevent emergency patients from ruining your day.
- More effective communication skills.
- How to prevent patients from falling through the cracks in your systems.
- Systems and procedures you can easily implement to minimise interruptions.
This course is accredited with Continuing Professional Development (CPD) points by Dental Practice Board of Victoria (DPBV). Please contact us with any CPD queries at cpd@primepractice.com.au.
Upcoming dates for Front Office Training
May 19, 2010
Langham Hotel, Auckland
May 21, 2010
The Sebel Playford, Adelaide
May 26, 2010
Stamford Plaza, Brisbane
Jun 2, 2010
Prime Headquarters, Sydney
Jun 11, 2010
Crowne Plaza, Melbourne
Jun 16, 2010
Hyatt, Perth
Aug 16, 2010
Stamford Plaza, Brisbane
Aug 23, 2010
Prime Headquarters, Sydney
Oct 13, 2010
Intercontinental, Wellington
Oct 15, 2010
Langham Hotel, Auckland
Oct 18, 2010
Prime Headquarters, Sydney
Oct 20, 2010
Hyatt, Perth
Oct 27, 2010
The Sebel Playford, Adelaide
Oct 29, 2010
Rendezvous Hotel, Melbourne
Nov 5, 2010
Stamford Plaza, Brisbane