Frequently asked questions
- Will I be committed to a long contract?
- Do you have customized solutions?
- Where was your programme developed?
- Other practice managers seem to be run by non-dentists. Do you have any dentists working at Prime?
- What happens if I need more coaching calls?
- If I get new staff, how can I keep them up to date?
- Do you do site visits?
- Can New Zealand Dentists count your courses towards NZDA continuing education credits?
- What is your track record?
- Was this due to longer hours?
- Was it due to increasing fees?
- I make enough money. Why should I do this?
Will I be committed to a long contract?
At Prime we are confident that you will see value from your course with us every single month. Simply pay for one month at a time. We do not force you into a contract that binds you to us or have a cancellation penalty.
Do you have customized solutions?
Each and every one of our clients is a unique individual with a unique practice, facing different challenges and with different aspirations.
The first thing we do with a new client is a detailed practice analysis to find out where they are and where they want to be. We work with you to create short and long term goals for creating your ideal dental practice … then through our workshops, consultation calls and support, specifically structure a consulting program for each unique situation.
Where was your programme developed?
Our entire programme has been created from scratch in Australia for the Australasian dental market. We are wholly Australian owned.
Other practice managers seem to be run by non-dentists. Do you have any dentists working at Prime?
Prime Practice has four experienced, Australian Dentists on staff full-time.
What happens if I need more coaching calls?
We don't charge for any extra time spent on coaching calls.
If I get new staff, how can I keep them up to date?
As a client, you are not charged for re-visits. All your new and old staff can revisit any workshop at any time at no charge.
Can New Zealand Dentists count your courses towards NZDA continuing education credits?
All Prime Practice Workshops are accredited by the NZDA and can be counted towards Continuing Education Certificates in New Zealand.
Within 2 years, our average dentist client has increased their ‘take home’ pay by a factor of 2.3. So, if the take home was $300,000.00 before Prime, it was $690,000.00 after 2 years.
No. Our average client decreased their hours 15%. So on a 48-week year, they typically worked 6 weeks less.
Was it due to increasing fees?
While we offer statewide benchmarks on fees we don't have a standard policy as each practice is unique and tries caters to a different market.
I make enough money. Why should I do this?
Our clients have different needs. Some may want to:
- Increase their income
- Increase their efficiency (reduce hours and maintain income)
- Reduce stress
- Create practice management templates in order to integrate new staff and clinicians
- Improve their leadership and verbal skills.( Some just want to be the best they can be)
We satisfy those needs and all clients get an additional bonus...control.
In order to gain real control, you need a deep understanding of your practice numbers. What can you afford to buy? When should you expand? What's working? What isn't? You'll be able to make intelligent decisions with the certainty that can only be grounded in facts.
