Articles
For over seven years Prime Practice has regularly published articles on dental practice management related issues in Australasian dental publications. This page is the collection of those articles.
Please use the search criteria below to choose the subject matter that you are interested in.
- A Synopsis of PrimeSpeak
- by Dr Michael Sernik, Feb 2010
- Communication Skills
- Ensure 2010 is not another Groundhog year
- by Dr Phillip Palmer, Jan 2010
- General
- The National Dental Board will mean finding dentists faster – Here’s why!
- by Simon Palmer, Jan 2010
- Recruitment
- Compulsory Continuing Education is coming: Burden or Opportunity?
- by Dr Phillip Palmer, Simon Palmer, Oct 2009
- General
- Practice Exit Planning: Different ways of selling, or not.
- by Dr Phillip Palmer, Simon Palmer, Oct 2009
- General, Transitions
- Don’t let Dental Practice Fatigue ruin your retirement plans
- by Dr Phillip Palmer, Simon Palmer, Jul 2009
- General, Recruitment, Transitions
- Minimise the effects of flu season on your practice
- by Simon Palmer, Jul 2009
- Recruitment
- The rules of engagement : Dental industry specific termination clauses
- by Dr Phillip Palmer, Simon Palmer, Apr 2009
- Recruitment, Transitions
- Integrating a new dentist into your practice
- by Simon Palmer, Apr 2009
- Recruitment, Transitions
- Who gets the accounts receivable
- by Simon Palmer, Feb 2009
- Transitions
- Dental Education or Sales Pitch?
- by Dr Michael Sernik, Jan 2009
- Communication Skills
- Selling Your Practice- Knowing the Options
- by Dr Phillip Palmer, Simon Palmer, Jan 2009
- Transitions
- Preparing to sell your Practice – Getting the competitive advantage – Part 1
- by Simon Palmer, Nov 2008
- Transitions
- The New Economy and Dentistry
- by Dr Michael Sernik, Oct 2008
- Communication Skills, General, Leadership
- Protect yourself from Tough Times
- by Dr Phillip Palmer, Oct 2008
- General, Leadership
- Are you being left behind? Design your practice for business, comfort and competitive edge
- by Dr Phillip Palmer, Oct 2008
- Leadership
- It is open season on graduates
- by Dr Phillip Palmer, Simon Palmer, Aug 2008
- Recruitment, Transitions
- Re-investing in your practice
- by Dr Phillip Palmer, Simon Palmer, Aug 2008
- Practice Numbers
- Locum dentists: The balancing act
- by Simon Palmer, Jun 2008
- Recruitment
- Do American sales techniques work well for Australian dentists?
- by Dr Michael Sernik, Jun 2008
- Communication Skills
- Who is responsible when the hygienists appointment book has gaps?
- by Dr Michael Sernik, Jun 2008
- Communication Skills, Hygienist
- Hitting a slow patch?
- by Brett Churnin, May 2008
- General, Practice Numbers
- Unlocking the secrets of your practice management software
- by Dr Phillip Palmer, Simon Palmer, May 2008
- General, Practice Numbers
- The Employee Dentist Catch-22
- by Simon Palmer, Apr 2008
- General, Recruitment, Transitions
- The new patient exam : Sequencing the problem/solution correctly
- by Dr Michael Sernik, Feb 2008
- Communication Skills
- Are you the weakest link?
- by Dr Phillip Palmer, Feb 2008
- General
- Employed Dentist Remuneration
- by Dr Phillip Palmer, Simon Palmer, Dec 2007
- Recruitment, Transitions
- Are you a Zoomer or a Panner?
- by Dr Michael Sernik, Dec 2007
- General
- Whats the deal with the corporates?
- by Dr Phillip Palmer, Dec 2007
- General, Transitions
- Practice management then and now
- by Dr Phillip Palmer, Dec 2007
- General
- Community minded = Business minded
- by Dr Phillip Palmer, Sep 2007
- General
- Ethical Influence or Malicious Manipulation
- by Dr Phillip Palmer, Dr Michael Sernik, Sep 2007
- Communication Skills
- To buy or not to buy... Is that the only question?
- by Dr Michael Sernik, Sep 2007
- Communication Skills
- Staff Retention
- by Dr Michael Sernik, Aug 2007
- Recruitment
- The South African dentists answer to
- by Dr Phillip Palmer, Jun 2007
- International Practice Management
- The rules of attraction - The competitive advantage when recruiting dentists
- by Simon Palmer, Jun 2007
- Recruitment
- Recruiting an Employee Dentist – Gut instinct or preparation and protocols?
- by Simon Palmer, Mar 2007
- Recruitment
- Don't Tell Anyone, I'm Selling my Practice!
- by Simon Palmer, Feb 2007
- Transitions
- With Friends Like Me...
- by Dr Phillip Palmer, Feb 2007
- General
- Why Practice Management?
- by Dr Phillip Palmer, Feb 2007
- General
- Get moving!
- by Darren McMurray, Dec 2006
- Recruitment
- Discounted dentistry
- by Dr Phillip Palmer, Dec 2006
- General, Systems
- Why many ads under-perform
- by Dr Michael Sernik, Dec 2006
- Recruitment
- Front Office Training - you don't get a second chance to make a good first or last impression
- by Simon Palmer, Nov 2006
- Communication Skills, General, Systems
- The problem with Christmas
- by Dr Phillip Palmer, Nov 2006
- General, Systems
- Recruiting employee Dentists for practice growth
- by Simon Palmer, Sep 2006
- Recruitment, Transitions
- What do employee dentists want?
- by Dr Phillip Palmer, Sep 2006
- Recruitment, Transitions
- Continuing Education and the golden goose
- by Dr Phillip Palmer, Jul 2006
- General
- Digital imaging...Do you need to use an OPG?
- by Dr Michael Sernik, Jul 2006
- General
- The sins of success
- by Dr Phillip Palmer, Jul 2006
- General
- Dental spouses and associates
- by Simon Palmer, Jun 2006
- Recruitment, Transitions
- Practice management in software
- by Dr Michael Sernik, Jun 2006
- General
- Changes in UK dental regulations... our saviour?
- by Simon Palmer, May 2006
- International Practice Management, Recruitment
- Tips for developing Emotional Intelligence
- by Campbell Macbean, Mar 2006
- Communication Skills
- The Corporates are coming. The Corporates are coming
- by Dr Phillip Palmer, Jan 2006
- Transitions
- The Hygienist Anomaly
- by Dr Michael Sernik, Nov 2005
- Hygienist
- Why get a Hygienist?
- by Dr Phillip Palmer, Sep 2005
- Hygienist, Recruitment
- Valuing your practice
- by Dr Phillip Palmer, Sep 2005
- Transitions
- Are the Hardest Skills Soft Skills?
- by Dr Michael Sernik, Sep 2005
- Communication Skills
- Practice Management in China
- by Dr Phillip Palmer, Jul 2005
- International Practice Management
- Monitoring your practice’s vital signs
- by Dr Michael Sernik, Jul 2005
- Practice Numbers
- Fail to plan? Plan to fail!- Invest in a written agreement
- by Simon Palmer, May 2005
- Recruitment, Transitions
- Why specialist practices need specialist practice management - Part 2
- by Simon Palmer, Mar 2005
- Specialist, Transitions
- Trust Me...I'm a Dentist
- by Campbell Macbean, Mar 2005
- Communication Skills
- Rural practice- crisis or opportunity
- by Dr Phillip Palmer, Mar 2005
- Recruitment, Transitions
- Why specialist practices need specialist practice management - Part 1
- by Simon Palmer, Jan 2005
- Specialist
- Casual and part-time staff
- by Dr Phillip Palmer, Jan 2005
- Recruitment
- Lessons of an ex Dentist
- by Dr Phillip Palmer, Nov 2004
- Leadership
- Dentistry in Sweden
- by Dr Phillip Palmer, Oct 2004
- International Practice Management
- Can we have it all? – The Work Life Balance - Part 2
- by Gail Neeson, Sep 2004
- Systems
- Can we have it all? – The Work Life Balance - Part 1
- by Gail Neeson, Aug 2004
- Systems
- Want a quick fix? Look in the mirror!
- by Campbell Macbean, Dr Michael Sernik, May 2004
- General, Leadership
- Practice Management heresy
- by Dr Michael Sernik, Apr 2004
- Practice Numbers, Systems
- Matchmaking Clinicians in the 21st Century
- by Dr Phillip Palmer, Apr 2004
- Transitions
- Lift your EQ
- by Dr Phillip Palmer, Dr Michael Sernik, Jan 2004
- Communication Skills
- Should a Dentist Try to Influence a Patient's Decision
- by Dr Michael Sernik, Dec 2003
- General
- Choosing a Practice Management company
- by Dr Phillip Palmer, Sep 2003
- General
- Using job descriptions to improve delegation
- by Dr Michael Sernik, Aug 2003
- Leadership, Recruitment
- Formulas for Paying Assistants
- by Dr Michael Sernik, Mar 2003
- Practice Numbers, Recruitment
- Benchmarking overheads - how to avoid the traps
- by Dr Phillip Palmer, Dec 2002
- Practice Numbers, Recruitment
- Benchmarking income and hygienists
- by Dr Phillip Palmer, Oct 2002
- Hygienist, Practice Numbers
- Successful Practice Transitions
- by Dr Phillip Palmer, Feb 2002
- Transitions
- Recruiting and selecting the best
- by Gail Neeson, Dr Phillip Palmer, Nov 2001
- Recruitment
- Limiting beliefs
- by Dr Phillip Palmer, May 2001
- General
- Retaining Good Staff
- by Dr Michael Sernik, Mar 2001
- Recruitment
- Greater team loyalty ensures greater patient loyalty
- by Dr Phillip Palmer, Mar 2000
- Communication Skills, Leadership
- The many roles of a Dentist
- by Dr Phillip Palmer, Jan 2000
- Transitions
- I Was a Greengrocer Dentist
- by Dr Michael Sernik, Jan 1970
- Practice Numbers
- Preferred Provider : Prefer Not!
- by Dr Michael Sernik, Jan 1970
- General
- More Limiting Beliefs
- by Dr Phillip Palmer, Jan 1970
- General, Systems
- Receptionist... Whats in a Name?
- by Dr Michael Sernik, Jan 1970
- Leadership, Recruitment, Systems
- In Over Your Head With Overhead
- by Dr Michael Sernik, Jan 1970
- Practice Numbers, Systems
- Dental Prenuptials
- by Dr Michael Sernik, Jan 1970
- Transitions








